THE DETAILS, MADE CLEAR
Organizer Agreement
Effective 2026-10-21 · FOMO · Massachusetts, United States
Event responsibilities
Provide accurate dates, times, venue, capacity, admission restrictions, prices and contact information. Obtain rights to images and content and any permissions needed to run the event. Keep attendee data private and use it only for authorized event operations; do not add attendees to marketing lists without appropriate consent.
Payments and fees
Connect an eligible Stripe account before selling paid tickets and keep verification details current. Buyer totals and organizer earnings are shown before publication/checkout. The current FOMO paid-ticket fee is 8.5% of organizer earnings plus $0.99 per ticket. Payment-provider charges, refunds, disputes, reserves and adjustments can affect net proceeds; estimates do not promise a bank deposit date.
Payout safety
Where retained-payment processing is enabled, earnings may be held until event completion and the applicable risk window. FOMO may pause transfers, maintain reserves, reverse transfers, or offset future earnings for refunds, disputes, negative balances or fraud. Review the payout dashboard and contact support about a hold or adjustment. Do not spend anticipated proceeds as if they were settled funds.
Changes, cancellations and refunds
Use the event management tools to communicate changes and cancellations. Material changes require an attendee-impact review and reason and may create a refund window. Review refund requests promptly; unanswered requests escalate after seven days. You remain responsible for delivering the event and cooperating with refund/dispute investigations.
Admission and cash sales
Only authorized organizers may issue in-person admission or check in attendees. Recorded cash sales document an off-platform collection; FOMO does not collect that cash or create a Stripe payout for it. You are responsible for handling cash refunds and reconciliation. Never admit an invalid, refunded or already-used pass.
Questions or requests: dev.simaoa@gmail.com or contact support.